Ok I will email him the link to that page. ThanksI agree with ulterios and would tell your friend to choose another web hosting service provider.
You can have him/her check here on this site and see if there is a web host that fits their needs.
Here's a link you can send him/her: https://www.internetmarketingstar.com/forums/web-hosting-offers.37/
If they do not have support tickets then how do customers get problems fixed?Hostgator is good option for small websites. When your website traffic grows they will suspend your account for high CPU usages. Recently Hostgator has stopped their support ticket system. So, make a wise decision.
Yes I am finding out that hostgator is not too good any more. How do I know what some of the features you listed are for a host? Like the server and network speed and reliability? How can I know these things?Hostgator was good long time ago, now when there are so many hosting providers on the web you can find you should always look into to other options because you may find a hosting provider, that is better in the sections listed bellow:
- Reliability
- Uptime
- Technical support
- Customer Service & Billing
- Server & Network Speed
- Price & Value for Money
I have heard from some friends that the web hosting they were sold was supposed to be good but it turns out that it was not. They like to get you to signup and pay and then forget about good service.You can know these things by visiting sites that provide information for hosting providers. I've have had similar problems in the past.
Finding a hosting site is not a problem nowadays, but finding a good hosting provider is a problem.
Reason why, every hosting provider will provide the best services on their web page, making you want to work with them. But sometimes it turns out, everything they say is not as it seems.
There you go, i hope you found this useful! If you need anything else, please let me know.
Yes they were bought by someone who is not good for taking good care of their customers. I did not know about that when I asked the question but know I was told and read about it. I think they have had many mad customers because of this.I used Host Gator several years ago and they were good then and they had good customer support. It seems like that has changed based on some other replies here. That's too bad for their customers.
It is too bad that these good companies do not care about their customers and just sell to bad companies. This is not a good way to do business but I think they do not care.Yes they were bought by someone who is not good for taking good care of their customers. I did not know about that when I asked the question but know I was told and read about it. I think they have had many mad customers because of this.
When a new company buys another company they mostly do it for profit so they make some changes to get higher profit. They do not care too much about customers and money and profits are the main priority.It is too bad that these good companies do not care about their customers and just sell to bad companies. This is not a good way to do business but I think they do not care.