Thanks. You seem to know what you are talking about. I agree that customer support is a high priority but how can we tell if a host has good customer support before we try them?
To check a hosting customer support and whole of its performance. You can ask them for some free days trail to check out their performance. If they did not provide free trails than you can sign up with their one month plan. I usually doing this before buying or changing a host. I am now currently hosted my bog on Godaddy manged WordPress hosting. The performance is super and I am fully satisfied with them.
They will really give you some free days to try out hosting? That would be great to test the service.
Most of the hosts that I have been checking don't mention anything about the amount of RAM. How can I find out what comes in their plans?To me customer support is the most important thing that I would always see as my top priority when looking for a new host. I know that finding good accurate information on a new host can sometimes be a tough task but if you just use Google to search for information then you can sometimes find what you need that way.
Just do not look at the review sites as they are mostly self-serving. There are a few good ones but until you are able to tell the difference then don't trust any of them.
You can check some hosting forums as well and see what kind of information you can find there. Lots of knowledgeable people can be found in the hosting forums so checking those can help get some accurate information.
After customer support then I look at the resources that I would get with any hosting plan I am considering, especially RAM. Too many hosting services are skimping on the resources with RAM being the big one that is usually one they always skimp on.
Research is your friend when searching for hosting.
Good Luck.
They sometimes do that because it's so little they don't want to let you know that. Most of the do have the information somewhere on the site like in any help pages, policy pages or things like that. Namecheap for example has them listed in their Acceptable Use Policy (AUP).
Thanks for the info, i'll try with chat when I get off of work.They sometimes do that because it's so little they don't want to let you know that. Most of the do have the information somewhere on the site like in any help pages, policy pages or things like that. Namecheap for example has them listed in their Acceptable Use Policy (AUP).
If you can't find the information anywhere on the site then you should contact chat or phone support (Pre-sales or Purchase Questions) if the host you are thinking about has that available.
Good Luck.
I've been checking and finding a lot of them are 256-512mb depending on the provider and the plan. I guess that's why a lot of people move around from one host to another.
How can you check the server quality? Maybe a dumb question but I am limited on what I know about this kind of thing.
I agree but you probably won't know how they are in this respect till you are a customer and it's too late.Something that I think is important for a web hosting company is if they can fix problems a customer has quickly. Some hosts are slow to fix problems and you do not want that when your website is down.
I also think that support must be good but I think it can be hard to find out if the support is good unless you are already a customer.
That's true but you can try to find good reviews or information on sites like this or some hosting forums that might be helpful. Don't trust most of the review websites though. LOL
The hosts that I have seen do not have any prices for a month. do I have to ask them in chat or something? I like that idea.
